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Privacy Policy

Last updated: January 2025

Introduction

Welcome to Petway. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

We collect information that you provide directly to us when using Petway:

  • Personal Information: Name, email address, phone number, and profile picture when you create an account
  • Pet Information: Details about your pets including photos, breed, color, size, and identifying features
  • Location Data: Your location when posting lost or found pet reports to help match pets with their owners in your area
  • Communication Data: Messages exchanged through our platform between users
  • Device Information: Device type, operating system, and unique device identifiers

How We Use Your Information

We use the information we collect for the following purposes:

  • To facilitate the connection between lost pet owners and people who find pets
  • To send you notifications about potential matches for lost or found pets in your area
  • To enable communication between users through our secure messaging system
  • To improve our services and develop new features
  • To send you important updates about your account and our services

Information Sharing

We may share your information in the following situations:

  • With Other Users: Your pet listings and contact information are shared with other Petway users to help reunite pets with their families
  • With Partner Organizations: We share relevant information with animal shelters and rescue organizations to help identify lost pets
  • Legal Requirements: We may disclose your information if required by law or to protect our rights and safety

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you
  • Correction: You can update or correct your personal information at any time through your account settings
  • Deletion: You can request deletion of your account and personal data
  • Opt-out: You can opt-out of receiving promotional communications from us

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Petway is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: petwayappinfo@gmail.com